Pet & Animals

Do you wish to transport your furry friends or other live animals by air? Garuda Indonesia Cargo service is ready to make your pets or live animals comfortable on the plane until they arrive at their destination.

General Requirement :

• Please make sure your animals can be shipped. We do not ship some animal species, such as dolphins and sharks.
• Please prepare all the necessary documents.
• The animal quarantine process is performed by an official agency.
• Please take care of shipping insurance before transporting live animals.

Dokument: Air Waybill, CITES (if needed), Shipper’s Certification for Live Animal.


Packing: Animal shipment packaging must comply with applicable standards.

Flow :

The shipper does the booking via the website/Cargo Service Center.
Shipper comes to Regulated Agent (RA) with the cargo and the documents prepared (Air Waybill, CITES (if needed), Shipper’s Certification for Live Animal).
Regulated Agent (RA) checks the data & supervises if there are forbidden goods inside (narcotics & drugs).
The staff issues the checklist, i.e: The live Animal Acceptance Checklist.
If the checklist is not complying with the cargo’s condition, the staff must reject & return the cargo so that the shipper can complete or update it.
Cargo will be taken to the warehouse & placed separately according to the applicable regulations.
When the time of departure approaches, the cargo will be carried using a Baggage Cart, Cargo is ready to be loaded onto the plane according to the applicable regulations.
When the cargo reached the destination, the cargo will be unloaded from the plane
Cargo will be transported to the warehouse using a Baggage Cart.
The cargo is ready to be picked up by the consignee.