To provide comfort and safety in shipping your goods, Garuda Indonesia Cargo in collaboration with Ezypolis presents Extra Protection.

Extra Protection guarantees the risk of cargo delivery while shipping cargo by Garuda Indonesia Cargo.

With the Extra Protection, Garuda Indonesia Cargo customers will get a sense of security, ease of transactions and reduce concerns about the security of cargo shipping.

This insurance guarantees all types of commodities of goods to be sent, with claims up to 20x shipping costs.

Coverage Area:

  • Ensure delays, damage, and loss of goods in shipping
  • Substitution of 20x shipping costs up to IDR 100,000,000 for damage and loss of goods
  • Substitution according to shipping costs up to IDR 2,000,000 for delays in goods

Insurance Guarantee :

Claim steps:

  1. Claim notification

Initial notification from the insured to report via e-mail or whatsapp application (a maximum of 30 calendar days from the date of the event)

Phone/Whatsapp: 0881-1090-888

E-mail: cs@ezypolis.com

2. Document Submission

  • Airway Bill and Form Claim
  • Chronological events
  • Proof of manifest
  • Purchase Invoice

3. Verification & Analysis

Ezypolis will verify and analyze submit documents and inform if there is a lack/discrepancy on the document requirements

4. Claim payment

The insured will receive a claim payment if the claim is approved